Shipping and Delivery Policy

Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Rates and Delivery Times
We offer the following shipping options:

• Standard Shipping: 5-7 business days, flat rate of $12.99

Please note that delivery times may vary depending on your location and external factors such as weather or carrier delays.

Shipping Areas
We currently ship within Australia. If you're located outside of these areas and wish to place an order, please contact us for shipping availability and rates.

Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package through the carrier's website.

Lost or Damaged Packages
We take great care in packaging your order, but in the unlikely event that your package is lost or arrives damaged, please contact us immediately. We will work with the carrier to resolve the issue and provide a replacement or refund as necessary.

Incorrect Shipping Information
Please ensure that your shipping address is correct when placing your order. We are not responsible for orders shipped to incorrect addresses. If an error is made, please contact us as soon as possible to correct it before the order is shipped.